Malak | Ottoman Tea Malak

Fast Shipping and Professional Packaging

We offer a wide range of shipping options due to our long-running partnerships with UPS, FedEx and DHL. Our warehouse personnel are well educated and will package your goods in accordance with our exact and precise specifications. Your items will undergo an extensive inspection and will be properly secured before they are delivered. We ship to hundreds of thousands of customers daily in different countries. Our determination to be the largest online retailer worldwide is demonstrated by this. The warehouses are located situated in Europe in the same way as they are in USA.

Please note that orders with more than one item are processed according to the item.

Prior to shipment before shipping, we'll inspect thoroughly the items you've ordered. The majority of orders will be shipped within 48 hours. The expected delivery time will be between 3 and 7 days.

Returns

Due to the multiple parties involved, including the factory and the warehouse, we cannot effectively manage inventory. The actual stock levels can fluctuate at any point. Be aware that your order will become unfulfilled once you've placed your order.

Our policy is for 30 days. If you have passed 30 days by since your purchase however, we're unable to give you a return or exchange.

In order to be eligible for a return the item must be in good condition and in the same condition that you received it. The item must be in the original packaging.